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Disconnect/remove or reconnect an employee/user account/profile

Disconnect and/or remove/delete an employee/users account or reconnect/reactivate an employee account again. Auto delete users.

Rania Haddad avatar
Written by Rania Haddad
Updated over a week ago

To permanently delete your Cinode account, you need to contact support@cinode.com.

To delete an employee, subcontractor or candidate you need to have the permission administrator.

Good to know

  • If an employee has left your company or if you have duplicate profiles the same email cannot be added twice.

  • If the employee may return, you can disconnect the user instead. Their profile remains intact and can be reconnected anytime.

  • You can also enable "auto delete user" to erase disconnected users' data after a set number of days.


How do I disconnect an employees/users account/profile

To disconnect or remove an employee, go to Administration > Users in the menu and the tab Employees.

  1. Click the three dots that you see in the far right of the employee you wish to disconnect and click 'Disconnect'

2. Click 'Disconnect'.


How do I permanently/completely remove an employees/users account/profile

If you wish to remove an employee permanently you must first disconnect this employee. Once you have disconnected the employee go to:

Administration > Users and the tab Former employees

To remove the employee, click the three dots on the far right of the employee and click 'Remove'.

Warning: Removing an employee will permanently delete their account and all associated data.


How do I reconnect an employees/users account/profile

If you need to reconnect an employee that is disconnected you can do that under Administration > former employees and click on the three dots and Reconnect.


Auto delete disconnected users

Click on auto delete user under the tab Former employees.

Here you can choose how many days until a disconnected user will be removed.

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