Welcome email expired
Please note that you need to have License Administrator permissions in order to configure Cinode. Read more here.
If the link of the welcome email link has expired once the employee has tried to login, you can go to Administration - > Employees, click the three dots next to the the employee and click "send welcome email" again
Welcome email
When you add a user, you will have the option to send a welcome email.
Click quick add and choose employee
Add all information and check the box "would you like us to send a welcome email" to send the welcome email and save.
Below is an example of what the welcome email would look like:
The link in the e-mail is valid for 24 hours, if the user clicks the link after that period of time, they will be urged to use the password reset to get a new link.
Creating an account without the welcome email
If you uncheck the send a welcome email checkbox, you will manually have to inform the user of their credentials. This includes:
Username (their email adress as defined in Cinode)
Password (which is generated automatically when you are creating the user)
You company's unique login URL (the same URL that you logged in through)