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How to disconnect or reconnect an employee
How to disconnect or reconnect an employee

Disconnect and/or remove an employee or reconnect an employee again. Auto delete users.

Rania Haddad avatar
Written by Rania Haddad
Updated over a week ago

To remove or disconnect an employee, go to Administration > Users in the menu and the tab Employees. You can choose to disconnect an employee but also choose to delete the employee permanently or reconnect an employee again.

Additionally, you can configure an automatic deletion feature for former employees, where their data will be erased after a specified number of days.


How to disconnect an employee

  1. Click the three dots that you see in the far right of the employee you wish to disconnect and click 'Disconnect'

2. Click 'Disconnect'.


How to permanently remove an employee

If you wish to remove an employee permanently you must first disconnect this employee. Once you have disconnected the employee go to:

Administration > Users and the tab Former employees

To remove the employee, click the three dots on the far right of the employee and click 'Remove'.

Warning: Removing an employee will permanently delete their account and all associated data.


Reconnect an employee

If you need to reconnect an employee that is disconnected you can do that under Administration > former employees and click on the three dots and Reconnect.


Auto delete users

Click on auto delete user under the tab Former employees.

Here you can choose how many days until a disconnected user will be removed.

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