Managing competencies effectively in Cinode involves correcting errors in existing entries and adding new competencies when needed. Below are the steps to address these common scenarios:
Correcting Misspelled or Duplicated Competencies
If you encounter a misspelled or duplicated competence in Cinode, follow these steps:
Remove the Incorrect Entry: Locate the incorrect or duplicated competence entry on your profile and delete it.
Refresh Your View: Refresh the page, or log out and log back in, so your profile reflects the removal.
Search for the Correct Term: Use the search function to find and add the correctly spelled competence.
If a competence name is misspelled in the shared list itself, contact your CSM or support@cinode.com so it can be corrected. See Work with Skills for more on how the shared skill list works.
Adding a Missing Competence
If a required competence is missing in English, you can add it manually. Here’s how:
Navigate to the section where competencies are managed.
Create a new competence entry.
Enter the desired term in English.
This allows you to customize and expand the list of competencies to suit your needs.