Webhooks are automated messages sent from Cinode whenever specific events occur. They allow you to integrate Cinode with external services seamlessly.
Key features
Cinode’s webhook implementation follows an auditing setup, which includes:
A detailed payload containing the relevant object.
Metadata about the event and the triggered action.
Note: Webhooks are currently a beta feature. They must be enabled by our Customer Success team. Please be aware that breaking changes may occur as the feature evolves.
Use cases
Sync Data with CRM Platforms: Keep customer or project data in Cinode aligned with your CRM.
Real-Time Notifications: Notify team members of changes, such as a project being marked as "Won" or a pipeline stage update, via Slack, Teams, or similar platforms.
ERP Integration: Trigger ERP processes when a project is won.
We encourage your team and developers to build and maintain the integrations to suit your specific needs. If required, Cinode can assist with building integrations at an additional cost. Please contact our support team for more details.
Getting started
Enable Webhooks: Contact your Customer Success representative or support team to enable the webhook functionality in your Cinode account.
Set Up a Webhook
Go to Administration > Integrations > Webhooks.
Click Add your first webhook.
Configure the Webhook
Choose the actions and objects to trigger the webhook:
All
Created
Updated
Deleted
Enter your Endpoint URL and, if required, HTTP Authentication credentials. Leave these fields empty if not needed.
Activate the Webhook: After creating the webhook, enable it to make it live.
Edit Existing Webhooks: Click the three dots next to the webhook you wish to modify.
Expand your integration options
Use the Cinode REST API to create more complex workflows.
Integrate with third-party services such as Zapier for additional automation possibilities.
If you need more information or assistance, don’t hesitate to contact our support team or your Customer Success representative.