Cinode Chat is an AI colleague that lives inside your chat tool. You talk to it in plain language, the same way you would message a co-worker, and it answers using live data from your Cinode account.
It runs on Slack and Microsoft Teams from a single Cinode platform, so both work the same way and future chat platforms plug into the same assistant. There is nothing to learn beyond how to send a message.
Two ways to reach it:
@mention it in any channel to pull it into a conversation your team can see.
Direct message it for a private one-to-one chat.
It remembers the thread you are in, so you can keep asking follow-up questions without repeating yourself or mentioning it again.
What it does
Answers questions about your Cinode data
Ask about people, skills, availability, roles, teams, projects, customers, contacts, certifications, and profiles. The assistant looks it up live and replies with a clear summary and direct links back into Cinode, so you are one click from the record.
Examples of what people ask it:
"Who is on the bench and free from next month?"
"Which of my consultants have certifications expiring this quarter?"
"What roles are we staffing for Acme right now?"
"Show me my open tasks for this week."
Gets things done, not just found
Beyond looking things up, the assistant can create and update tasks, notes, and meetings on your own record and on the customers you manage. Tell it "add a note to the Acme account" or "book a follow-up meeting next Tuesday at 15:00" and it takes care of it, then confirms what it did.
Sets up alerts and reminders by chat
Instead of digging through settings, just ask. "Send me a weekly digest of roles expiring in the next 30 days" and the assistant creates a recurring subscription and posts it right in your conversation. You can list, pause, resume, or delete your alerts at any time by asking.
Alerts the assistant can schedule for you include:
Expiring roles, upcoming roles, and members without a current role
Expiring certifications and expiring tasks
Won and closing projects
New and untouched customer contacts
Profile updates and inactive profiles
Custom alerts, plus real-time alerts the moment a new role is created
You can also ask for one-off reminders in natural language, like "remind me about this thread in six weeks", and it will circle back to you when the time comes.
Reaches out before you miss things
The assistant is proactive, not just reactive:
Task assignments. When someone assigns you a task in Cinode, the assistant sends you a private message with the details and quick action buttons, so you can mark it done or snooze it without opening Cinode.
New roles and digests. Scheduled digests and real-time role alerts arrive in the channel or DM you chose, keeping the whole team aligned on what is changing.
Why your team needs it
Cinode holds the data that runs your consultancy: who is available, which roles are closing, which certifications lapse next month, which contacts have gone quiet. The problem is never the data, it is getting to it at the moment you actually need it. Logging in, searching, and exporting all add friction, so questions go unasked and deadlines creep up.
The Chat Assistant removes that friction:
Zero login, instant answers. Ask in the tool you already have open all day and get a reply in seconds.
Nothing slips. Expiring roles, renewals, and untouched contacts come to you before they become a problem.
Everyone self-serves. Each person gets answers scoped to what they are allowed to see, so managers are not a bottleneck.
Less busywork. Fewer manual searches and exports means more time on staffing, sales, and delivery.
Where your team already talks. Insights land in the channels where decisions actually happen.
Put simply, it turns Cinode from a system you visit into an assistant that works alongside you.
Secure and private by design
Because the assistant can see real staffing and customer data, security is built into every reply:
You are only ever you. The assistant identifies you from your verified Slack or Teams account, never from anything typed in a message. Nobody can ask it to "act as" someone else.
Scoped to your permissions. Every answer respects your Cinode access level and managed teams and customers. If you cannot see something in Cinode, the assistant will not show it to you either.
Admin-only fields stay protected. Sensitive employment details are withheld from the assistant entirely.
Resistant to manipulation. Built-in guardrails ignore attempts to override its instructions, extract hidden data, or push it off-topic, and it never reveals which internal tools or model it uses.
Setup, in brief
Setup lives in the Cinode configuration wizard, and the wizard walks the administrator through it step by step. You do not need to follow a manual, just connect the required accounts when prompted.
Activation. An administrator enables the add-on and connects Cinode in the config wizard through Cinode Flows.
Slack. Authorize the Cinode app in your workspace.
Microsoft Teams. Your Teams administrator uploads and pins the Cinode Teams app from the link in the wizard, then signs in with Microsoft to identify your tenant. The wizard has the exact steps.
Once that one-time setup is done, anyone in your workspace can start chatting with the assistant.
Frequently asked questions
Does it work in more than one channel?
Yes. Talk to the assistant in any channel by mentioning it, or privately by DM. Each conversation is handled on its own, and you choose where scheduled alerts are delivered.
When are notifications sent?
Whenever you set them to be. You define the schedule and thresholds per alert when you ask the assistant to create it, for example how many days before a role ends you want to hear about it.
Does it behave differently across platforms?
No. Both run on the same assistant, so the experience is the same on either platform.
Who can see what?
Every user only gets data their own Cinode permissions allow. Sharing a channel does not widen anyone's access.