To calculate utilization correctly you first need to pay attention to the parameters used to calculate accurate availability for your employees.
As the administrator you can submit the following information used to calculate availability via the menu Administration > Employee
Start date – individuals will not be considered available before this date
End date – individuals will not be considered available after this date
Employment rate %
Team % - in Administration > Team you can distribute Availability between teams, or in case you don’t work full time as a consultant.
Example: If the employment level is at 100% and Team % is at 80%, it means that the calculated availability is 80% for the team.